Free Shipping Over $63 CAD / $59 USD Shop Now

Be K-Beautiful®

Get 10% OFF for your 1st Order !

USHOPS10

FAQs

Ordering

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

How do I place an order on your website?

To place an order, simply browse our products, select the items you'd like to purchase, and add them to your cart. Then, proceed to the checkout and follow the on-screen instructions to complete your order.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. You can find a list of accepted payment methods at the checkout.

Shipping

Do you ship internationally?

No, we currently only offer shipping to the United States (USA) and Canada. During the checkout process, please select your country as either the USA or Canada, and the available shipping options and costs will be displayed accordingly.

Do you offer international shipping outside of the US and Canada?

No, at this time, we only offer shipping to the United States and Canada.

How long will it take to receive my order?

Delivery times may vary, but typically orders are delivered within 3-5 business days.

Can I change my shipping address after placing an order?

We can change your shipping address if the order has not yet shipped. Please contact our customer support for assistance.

Returns and Refunds

How do I return a product?

Returning items must be postmarked 14 business days from the date your order was placed. No refunds will be processed after the 14-day time period. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

We do not provide a return label and you are responsible for the cost of returning your item(s)-this includes orders with free shipping. This cost is non-refundable.

How long will it take to receive my refund?

Refunds are processed within 14 days from when we receive the item(s).

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.